How do I contact the Amazon Prime phone number from the UK?
What is Amazon Prime Instant Video and how does it work?
How much does an Amazon Prime membership cost?
What original shows and movies are on Amazon Prime Instant Video?
What does LoveFilm have to do with Amazon Prime?
What are the other benefits of Amazon Prime?
What devices does Amazon Prime Instant Video work with?
How to cancel, deactivate and delete Amazon Prime?
Can I watch Amazon Prime offline?

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How do I contact the Amazon Prime phone number from the UK?

0843 320 9598

You can easily contact the UK phone number for Amazon Prime by calling 0843 320 9598. This will allow you to enquire about any problems, issue or comments you may have regarding the service. If you do not wish to get in touch with Amazon Prime’s customer service over the phone, you can also follow the Instant Video account on Twitter at @AmazonVideoUK where a member of the team may be able to assist with any problems you have.

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What is Amazon Prime Instant Video and how does it work?

Amazon Prime Instant Video is the major international retailer’s video-on-demand service like Netflix. It allows subscribed customers to access a library of movies and TV shows which they can stream through their smartphone, tablet, blu ray player or smart television. Many titles in the Amazon Prime video library are free once you have paid the monthly fee, as indicated by a Prime banner on the images. Some of these titles include Inception, The Dark Knight, 21 Jump Street and more – although like every VOD platform the catalogue changes on a regular basis. You can also buy or rent everything else for a small price too, including brand new home releases.

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How much does an Amazon Prime membership cost?

A full Amazon Prime membership, giving you access to its video-on-demand service as well as all the other benefits of Prime, costs £79 per year. However, the cost of Amazon Prime Instant Video alone is £5.99 per month. This is the same price as Netflix’s standard service.

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What original shows and movies are on Amazon Prime Instant Video?

Amazon Studios regularly produces its own content exclusive to the streaming service. The most popular Amazon prime titles available to watch include the transgender comedy-drama Transparent starring Jeffrey Tambor, the classical music series Mozart In The Jungle produced by Roman Coppola and Jason Schwartzman, and the serialised adaptation of Michael Connelly’s novels Bosch. It also owns the rights to a Top Gear styled motor show with Jeremy Clarkson, Richard Hammond and James May. Amazon tends to program its content in a very unique way. They release a number of pilots on the service for customers to watch and the most popular ones (based on ratings, reviews and viewing figures) will be picked up for a full series.

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What does LoveFilm have to do with Amazon Prime?

Amazon bought out LoveFilm and integrated its steaming service into Amazon Prime Instant Video. However, LoveFilm By Post still exists under the banner of Amazon. This allows users to rent DVD or Blu Ray discs and have them sent to their home, which customers can easily return by popping them in the nearest post-box. Prime will be able to pay an additional £6.99 to use this service.

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What are the other benefits of Amazon Prime?

Amazon Prime Instant Video is just one of the many things included in the Prime membership from the international retailers. Other Amazon Prime benefits include the following:

  • Unlimited next day delivery, two day delivery, standard delivery and expedited delivery for millions of products on Amazon for free
  • Access to the Amazon Cloud Drive for customers to securely store an unlimited amount of digital photographs
  • Borrow one book for free from the Kindle library once per month for free
  • Use Kindle First to download a new book to their e-reader every month
  • Stream, store, manage and listen to over one million songs via Prime Music from the Amazon Cloud
  • Access lightning deals 30 minutes before anyone else


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What devices does Amazon Prime Instant Video work with?

Amazon Prime Instant Video apps can be downloaded for free to use on the following smartphones:

  • All phones running Android software
  • All Apple iPhones from 3GS upwards
  • All iPod Touch devices from the 3rd generation onwards

It also works on all of these game consoles:

  • Xbox 360
  • Xbox One
  • Playstation 3
  • Playstation 4
  • Nintento Wii
  • Nintendo Wii U

Amazon Prime Instant Video’s app can also be installed on these tablets:

  • Kindle Fire
  • All makes of Android tablet
  • Apple iPad and iPad mini

There are also hundreds of home cinema systems, blu ray players and smart televisions that are compatible with Amazon Prime Instant Video. A full list of these can be found here.

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How do I get a free trial of Amazon Prime?

A free trial of Amazon Prime is available, allowing you to see what benefits it can have for customers. You simply need to visit this page on the official Amazon website and click ‘Start my free trial’. Follow the instructions Amazon provided to you to sign up to the trial of Amazon Prime. You will need a current, valid credit or debit card to start the trial. This won’t be charged during the trial period, which is 30 days long, but once you have passed this you will have to pay. Make sure you make a note of when you signed up for the Amazon Prime free trial so you can cancel it beforehand if you are unsatisfied.

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How to cancel, deactivate and delete Amazon Prime?

It is quite simple to cancel Amazon Prime. You are able to deactivate Amazon Prime by going to the official website and logging in. You will then find a button in the top right corner of the screen where you can hover over ‘your account’. At the bottom of the top section in the drop-down list you will see the words ‘Your prime membership’. Here, you will be able to find the option to ‘end membership’. Follow the instructions about how to delete Amazon Prime from this point and you should be able to exit the service.

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Can I watch Amazon Prime offline?

As of September 2015, Amazon Prime allows customers using their app to save content to their device for watching offline. Next to the play button on a movie or a specific episode of a television show you will find an arrow button. Click this to begin saving it to your device – you will need enough memory on your smartphone or tablet to store it though. Once this is done, you can watch it via the app regardless of whether you have wi-fi or not. Clicking the download icon again will return the movie or television episode to online mode, freeing up space for other things to be stored offline.